Track Your Order

Check the progress of your Fizzi Shop order using your secure order-status link. No extra tracking app is needed.

How to track your order

1. Open your Fizzi Shop order confirmation or shipping confirmation email and select the link to view your order.
2. If you are asked to verify your identity, enter your order number and the email address used at checkout. If you ordered using a phone number instead, use that phone number when prompted.
3. On your order-status page, look for the shipment details and tracking number. When a carrier tracking link is available, select it to see updates on the carrier’s website. If the carrier asks for a tracking number, copy the number from your shipment details.

You can also sign in to view your orders and select the order you want to check.

Can’t find your confirmation email?

Check your spam or promotions folder. If you still cannot find it, contact us with your order number and the email address or phone number used at checkout. Please do not share payment details or passwords.

No tracking number or updates yet?

Tracking details appear after they have been added to your shipment. An order marked fulfilled may not yet have a usable tracking number or a carrier scan. If no carrier link appears, or the details look incorrect, contact us so we can check with the fulfillment partner.

If your order ships in more than one parcel, check each shipment separately on your order-status page.